Quality Policy

Innovative Services, Reliability and a high level of Customer Focus – that is what Prisma Energieanlagen & Umwelttechnik GmbH stands for.

It is our goal, to be regarded by our customers as a trustworthy partner, and to continually assure them every day with our individual, tailor-made and innovative Services of the highest quality.br>
In order to achieve this goal we have introduced guidelines into our company which form the framework for our daily operations at the highest possible level.



TRADITION AND INNOVATION

As a medium-sized family enterprise with a meanwhile more than 30 – year Tradition, we see the basis for our success in the continual expansion of our Service provision areas and the willingness to provide innovative and individual Services in the areas of Engineering and Personnel Services for the calculation, planning and commissioning for major Power Plant projects. In order to support our continual growth and expand our standing on the market, we optimise our Service offers with regard to the demands of the market on a regular basis whilst expanding our business areas, always taking into account sustainability and environmental friendliness. Our independence and autonomy is also the basis for the successful development of our company in the future.



EMPLOYEES

Our employees are our most valued asset. With their hard work and specialist knowledge they ensure the expansion of Prisma Energieanlagen & Umwelttechnik GmbH. We work daily together with them in order to achieve our company goals. Our company culture, which values and supports our employees, gives them the opportunity for professional and personal advancement.

Equal opportunities for men and women, cultural diversity and a fair payment linked to performance is for us a matter of course. Prisma Energieanlagen & Umwelttechnik GmbHis against any form of discrimination.

In order to maintain and promote the health and working capability of our employees we rely on our tried and proven SGU – System. It guarantees a high standard in the areas of Work, Health and Environmental protection. Not only does it offer protection for our employees against risks and dangers to health, it also makes an economical and disturbance-free work process for customers possible.



CUSTOMERS

We aim to satisfy our customers completely and to bond them to us long-term with our high Service orientation, our individually formed and innovative offers and reliable performance.

Our constant availability over our Customer Hotline, the regular and performance orientated advanced training of our employees as well as the continuous expansion and optimisation of our Service offers reflect this attitude.



QUALITY

We continually monitor the requirements and wishes of our customers and deliver Service performance of the highest level. We maintain this high standard through our practice-orientated Quality Management System which ensures the stability as well as constant improvement of our Service offers through internal processes. This has been officially documented with the Certification by TÜV Rheinland.



ENVIROMENT, RESPONSIBILITY AND SUSTAINABILITY

We are aware of our responsibility for the protection and preservation of the natural environment. We strive to avoid or at least minimise any pollution and safety risk that results from our enterprise and our work processes. A careful and economical handling of natural resources and a reduction of waste identifies our understanding of practical environmental protection.

16.05.2018
Volker Marquard



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